San Antonio, TX

(210) 494 8282

San Antonio, TX

(210) 494 8282

Warranty

Warranty Information

Confidence in Every Purchase

At Elements Room, we understand that choosing the perfect stone for your space is an investment in beauty, quality, and longevity. That’s why we partner with trusted brands that stand behind their products with comprehensive warranties. 

Our goal is to ensure you feel supported every step of the way so you can enjoy your stunning surfaces with complete peace of mind.

Take a moment to view the details of our warranty policy, which is designed to make everything simple for you.

Manufacturer’s Warranty

We’re proud to offer products backed by the manufacturers’ warranties, which vary depending on the brand and type of material. Here’s what you need to know:

Coverage Begins at Purchase

Warranty coverage starts the day you purchase your product. The manufacturer determines the specifics, like coverage length and terms.

Manufacturer Responsibility

If an issue arises, the manufacturer will handle warranty claims directly. For all the nitty-gritty details, check the warranty documentation that comes with your product.

Our Role

While we’re here to guide you, Elements Room doesn’t process or provide warranty repairs ourselves.

Warranty Registration

Some manufacturers require you to register your product to activate the warranty. Don’t worry; the process is typically quick and easy. Just be sure to follow the instructions included with your purchase.

Hold Onto Your Receipt

Your proof of purchase is the golden ticket for warranty services. Without it, manufacturers may not be able to verify your claim. Keep your receipt in a safe spot—it’s worth its weight in stone (pun intended).

What the Warranty Covers

We’re proud to offer products backed by the manufacturers’ warranties, which vary depending on the brand and type of material. Here’s what you need to know:

What’s Covered

Issues related to defects in materials or craftsmanship under normal use conditions.

What’s Not Covered

Damage caused by accidents, improper care, neglect, or unauthorized repairs could void your warranty.

If in doubt, check the fine print from the manufacturer for specifics about your product.

Need Help? We’re Here for You

While warranty claims go through the manufacturers, we’re always here to help. If you have any questions about your warranty or how to activate it, feel free to contact us.

Ready to Redefine Your Space?

At Elements Room, our commitment doesn’t end when you make a purchase—it’s just the beginning. Let us help you create a space that truly feels like home with products that deliver beauty and peace of mind.

Do you have questions about your warranty or need guidance? Contact us today, and we’ll ensure your needs are met.

Your satisfaction is our priority, and we’re here to help—every step of the way.