North Hollywood, CA
(818) 308 6292
San Antonio, TX
(210) 494 8282
(818) 308 6292
(210) 494 8282
We know that choosing the perfect stone for your project can spark a lot of questions—everything from how to pick the right slab to taking care of it once it’s installed.
At Elements Room, we’re here to make the process easy, transparent, and enjoyable. Below, we’ve answered some of the most common questions we hear from our customers.
We have two stunning showrooms: one in North Hollywood, California, and another in San Antonio, Texas. Come visit us and see our incredible collection of stones in person!
Yes, we do! We ship nationwide. Keep in mind that additional shipping costs will apply. Reach out to one of our showrooms for specific details.
We sell only whole slabs. This ensures you have plenty of material for your project and allows for flexibility during installation.
Everyone! Whether you’re a homeowner, designer, architect, or builder, you’re welcome to shop our premium collection.
Our team works closely with your designer or fabricator to calculate exactly how many slabs your project requires. We’ll make sure you have what you need—without overbuying.
We accept debit and credit cards, wire transfers, and checks for your convenience.
While our online inventory reflects what’s currently in stock, remember that natural stone is, well, natural! Variations in color and veining make each slab one-of-a-kind—that’s part of the charm. If consistency is your priority, consider one of our engineered surfaces, like quartz or porcelain.
Bookmatching aligns slabs to create a mirror-like effect. It’s perfect for dramatic walls or surfaces. Let our team guide you toward stones that work best for this look.
Yes, we highly recommend sealing your stone to keep it looking beautiful and protected against stains or spills.
Since every stone has unique properties, we suggest consulting your fabricator for the best sealer for your specific material.
It depends on the type of stone, the sealer you use, and how much traffic the area gets. A general rule of thumb? High-traffic areas may need sealing annually, while low-traffic areas can go longer.
Different stones have different care needs, but a pH-neutral cleaner is always a safe bet. Avoid harsh chemicals or abrasives. For detailed tips, check out our blog.
Yes, all our products come with manufacturer warranties. These cover defects in materials and craftsmanship. Be sure to keep your proof of purchase handy, as you’ll need it for warranty claims.
Some manufacturers require registration to activate the warranty. Instructions will be provided with your purchase, and our team is happy to assist if you have questions.
For warranty claims, contact the manufacturer directly. If you’re not sure where to start, contact us, and we’ll point you in the right direction.
We’re here to make your design journey smooth and stress-free. If you have more questions or need a little guidance, our team is ready to help.
